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Questionable service
About 2 weeks ago I took my CQ in (to Barrier in Bellevue) for a new rr. wiper
switch and some re-wirering, all covered under warranty, except for a $35
deductable. GIECO came and looked at the car and OK'd the work.
After talking with the dealer today he informed me of some "added" charges to
my bill, NOT covered by the warranty. These include: a $25 "shop fee" to cover
misc shop parts etc., (He says he didn't know how much it would be since it
varies from job to job. Thats why he never mentioned it.) and, he said they
added/changed the trany fluid (to synthetic), which I NEVER authorized. The
service rep had only SUGGESTED I switch to a synthetic. (I really do not think
they changed the fluid at all since it doesn't shift any different.)
My question is: Should I have to pay for this extra "shop fee" since I was
never told about it in the beginning? I DO NOT/WILL NOT pay for the tranny
service. I was originaly told that all I would have to pay was the $35 deduct.
Just wondering what kind of ground I have to stand on. Its not the $25 bucks
but the princaple/cheap/sneaky bussiness dealings......man I hate dealerships!
Any help/advise would be mucho appreciated!
Thanx,
Jef
jefj@lightspd.wa.com
90CQ
90FZR1000
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