Buying a quattro in the UK

[quk@sievers.com (Phil Payne)]

In message <199608150341.XAA07235@cliff.cris.com> "Richard Klein" writes:

> Can anyone imagine any of the Big Three repairing a customers car at 
> their factory?  I'm impressed!

It's quite normal for German companies to service walk-in customers.  One of 
the famous examples is Leitz, where visiting Leica users were treated as 
friends as well as customers.  Daimler-Benz is also very good in this respect - 
most private German Mercedes customers collect their own car from the plant.

BR Motorsport, where I have my quattro serviced in the UK, automatically offers 
coffee, courtesy cars, etc.  You are _invited_ to go into the workshops and 
chat with your mechanic, who will usually take you on a guided tour of your 
vehicle and offer little bits of advice.  I always make a point of checking the 
tyres very throughly when the car is on the ramp.  

--
 Phil Payne
 phil@sievers.com
 Committee Member, UK Audi [ur-]quattro Owners Club