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installations that hurt




Frank J. Bauer                                                                  
dassault systemes of America     email:fjbauer@dsavm.e-mail.com                 
Subject: installations that hurt                                                
>The $35 was probably for acting lessons, so he could keep a straight face when 
>charging $271 for the battery.                                                 
>
>Common sense has to prevail - $35 for "installing a battery"?   C'mon.         

funny thing is sears will install a battery for free.                           
i had to push the guy out of my way so i could install it myself lest he        
hurt himself or break something.  (i would have let him try to find it, if i    
had the time - just for the laughs)                                             

i was in the dealership last week when i overheard a service tech explain       
that the problem was a relay.  (the installation charge was more than $35 -     
maybe $45?)  i hope she had some kentucky jelly handy cause she was getting     
it twice the hard way!  the relay was $75.  OUCH!!                              

frank