Re: Dunlop customer service! 4KQ wander fix.

["Anthony K.B. Chan" <chan@seattleu.edu>]

Who did you call? I am having alot of problem with alignment recently. 
The dealer think it is a tire problem, I took the car back to the tire 
stores and they insisted that there is nothing wrong. I keep getting a 
lot of vibration from the right front tires. The tires on the 
car only has about 10,000 miles on them and they are D60A2 and I really 
don't want to pay for new set out of my own pocket. I doubt the problem 
is the car since it only has 38,000 miles on it.

Anthony Chan, First Hill, Seattle, WA, USA.
chan@seattleu.edu
92' 100 V6 Tornado Red.

On Mon, 13 Jan 1997, Leigh Anderson wrote:

> Date: Mon, 13 Jan 1997 11:09:37 -0800
> From: Leigh Anderson <leigh_anderson@MENTORG.COM>
> To: quattro@coimbra.ans.net
> Cc: leigh_anderson@compuserve.com
> Subject: Dunlop customer service! 4KQ wander fix.
> 
> Just wanted to give a strong vote of confidence to Dunlop and their 
> customer service department. I had some Dunlop D60A2s on my 4KQ and 
> had an awful wandering problem, apparently due to some wierd interaction 
> with my 4KQ (this is very unusual). After replacing virtually every 
> wearable part in my suspension, I finally called them, long after the 
> no-questions guarantee period, but they helped me get into some 
> different Dunlops (SP8000's) and that cured my problem.
> 
> Nice to see a vendor stand behind their product even though they could 
> have easily refused and I wouldn't have blamed 'em, much.
> 
> Way to go Dunlop!
> 
> Leigh
> QUATTROS UBER ALLES!
>