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I am owner Audi100




 
 I am not very glad with my car because:
 
 On May 1990 I bought an Audi 100 2.2 liters gasoline, 5-cylinders and
 automatic transmission.  In October 1992, when the car had 106,000
 kilometers
 (66,000 miles) the gear box broke down.  At the official service
dealership
 they told me that I had left it without Automatic Trasmission Fluid (ATF)
 liquid.  My immediate response is that *they* left it without ATF liquid,
 since I passed all revisions and nowhere am I told that I have to watch
the
 level of ATF liquid.  After looking up in their computers they tell me
that
 it is correct and that the ATF liquid had never been examined.
 
 Then they tell me about installing a gear box refurbished at the factory
 with
 its own warranty, and that the shop would pay for half of the bill, which
 means that the ordeal costs me 240,000 Pesetas (US$1,850).
 
 In the month of January 1997, when the car has 278,000 Kms. (172.800
 miles),
 after a trip, I see that the car is leaking oil and when I check all
fluids
 I
 observe that the car is low in ATF.  I refilled the container and I took
it
 to the official service.  They first tell me that it's the torque
convertor
 and that they will order one for me.  Once this was mounted they tell me
 that
 the gear box is in bad shape, with worned down pinions, and one bearing
 destroyed.  They tell me that the repair will cost me 660,000 Pesetas
 (US$5,080) because AUDI does not allow that the gear box is repaired in
any
 official service dealership, it only allows for exchange with another gear
 box.
 
 And I ask:
 Is it normal for an automatic gear box to only work for 150,000 Kms.
 (93,200
 miles)?
 
 Is it normal that with the kilometers/mileage that it has, my car now
needs
 its third gear box?
 
 Doesn't Audi know how to build automatic gear boxes?
 
 Does this gear box have any known design flaw?
 
 Is it normal that the Audi dealership tells me that the warranty period
has
 expired already?
 
 By this math, the next gear box could last me only 20,000 Kms. (12,430
 miles)
 and it's my turn to pay again.
 Should I change manufacturer?
 
 Does anybody know how to repair these gear boxes?
 
 If you can help me in anyway, I would really appreciate it.
 
 Sincerely,
 
 
 Luis I. Pastor Turullols