Re: dealer rippped me off

[quk@sievers.com (Phil Payne)]

In message <970612222208_912039280@emout06.mail.aol.com> WayneGERBE@aol.com writes:

> I just purchsedan A4 1.8tq and a week after I purchsed the car I recived a
> licence plat light shipped to me UPS for me to install!! Sure enough I
> checked my car and the rhand light is broken.  I called the dealer ...

I wouldn't even have called the dealer.  Sure, you can make him drive 60 miles 
to change a light.  But he won't be pleased.  And you just _might_ want a 
favour in the future - an extra modification, adjustment or some information 
that _isn't_ covered by your warranty.

Warranties are like any other kind of contract.  Once people start quoting them 
at each other, the relationship is in the toilet.

(_BOTH_ of my auxiliary main beam bulbs failed on the way to the quattro Club
 meeting last night.  I changed them both against a background of considerable
 banter and jocularity.  I _hate_ changing the right one on the ur-quattro,
 because it means taking all the trim off and demounting the entire headlight
 assembly.  Thankfully I had two assistants - one to hold the inspection light 
 and the other to hold my beer.)

--
 Phil Payne
 phil@sievers.com
 Committee Member, UK Audi [ur-]quattro Owners Club