Mercedes parts clarificat

[cobram@Channel1.Com (Cobram)]

 -=> Ron Rappel illuminates us with <=-

 RR> at 90K miles!!).  Anyhow, 20K miles and 2 years later the main pump
 RR> failed on the rebuilt tranny (according to an authorized MB dealer).
 RR> I figured, "No big deal, Benz will cover the cost since the tranny
 RR> must be warranteed".  All told Mercedes said the tranny only had a
 RR> 1 year warrantee and since it wasn't installed by an authorized
 RR> dealer, they said I have no recourse with them.  I ended up having
 RR> a remanufactured tranny put in by the MB dealer which comes with a
 RR> 4 year/unlimited mile warrantee.  Even though for highway riding
 RR> comfort I don't think anything compares to a Benz (IMHO), it
 RR> certainly will make me think twice come time for a replacement.

     The warranty on their trannies continues to be 12months or
     12,000 miles, both of which you were beyond.  You should
     have called Benz or at least the zone rep to see if something
     could be done.  I've seen Mercyless Benz pick up the tab to
     change cams on a V8 when they failed because of soft metal,
     even after the warranty period. It also helps alot if the
     independent garage has a good relationship with the dealer-
     ship, when this is the case, the kind of problem you had
     with your tranny are usually resolved favorably without
     the customer even having to do more than drop the car off
     at the independent.  The dealer has to go out of his way
     a little bit, which they'll do if they have a good
     relationship with the independent.

     The "extra" warrantee you got by taking the car to the
     dealer is non-existant with Audi though. Same time/miles
     no matter who installs it.

     An '86 190, of well, you did clarify it by IMHO. ;)

     BCNU,



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