Re: Catering to used-car buyers?

[Huw Powell <human@nh.ultranet.com>]

> Once upon a time, dealers made money when
> they sold the car, and service was just that, not the major profit center for
> the dealer's business.

Once upon a time "planned obsolescence" was a scandal.  Manufacturers
would use stuff like starters and alternators that would fail fast, be
replaced a a handy profit by the dealer service department, *and* be
easily rebuildable - due to the predictable built in failure mode.

correct me if I'm wrong?

-- 
Huw Powell

http://www.thebook.com/human-speakers

82 (+/-) Audi Coupe