Is it me or the dealer?

[Scott 20191668 Bermes <scottb2460@earthlink.net>]

Ok, I need a little reality check here, is it me or this "family owned,
customer service" dealer?

I purchased a 94 100S wagon from Fathers & Sons (West Springfield, MA)
last December via the net. I live in NC and was ticketed by a cop in GA
for having a liscense plate frame covering up the state name. That plate
was the Fathers & Sons frame advertising their name. Since I purchased
this over the net and they are actively selling cars via the net, e.g.,
their own web site and through www.autoweb.com, I called them to see
what they could do about this.

I faxed the ticket to them with an explaination of what happened and got
the answer, "We never heard of that happening, I'll talk to my owner." 
Well, following up it seems that as a result of this, they will no
longer put the frame on out of state sales and "it really is the owners
responsibility to know state laws concerning these matters". Never mind
the fact that this ticket happened in Georgia and I live in North
Carolina and drove the car from Mass throught six states to North
Carolina when I purchased it, with the potential of this situation
happening in anyone of those states.  BTW, we are only talking $25.00
since the judge reduced it from the origional $65.00 fee (ouch!).

So, should this owner of Fathers & Sons in West Springfield, MA get a
letter from me advising them that the $25.00 would be nice, but more
importantly they have more serious customer service issues and word via
the internet gets around quickly?!

The irony is I am about to sell that wagon and really am in the market
for a 100CSQW, but won't be looking to do business with them! 
Appreciate anybody's thoughts.

Scott