The continuing saga

[quk@isham-research.demon.co.uk (Phil Payne)]

In message <827d7ada.354cd889@aol.com> DOUBLDz writes:

> So here is where I stand: I will continue to use supreme until I hear
> otherwise from the list. I will give the US Postal Service until Wednesday to
> deliver the maintenance record and if not I will make an appointment with the
> Sales Manager and go up there and discuss all of this with him personally. (I
> probably should just show up but I'm sort of worried about driving all that
> way and then finding that he is not there, what do you think?)

IMO - you should allow time for delivery of what was promised in the
mail, and then you should write a letter.

Only _then_ should you go in person and discuss the letter.

THE MORE IN WRITING - THE MORE YOU HAVE TO SHOW LATER.

Also - when you have the meeting - MAKE NOTES DURING THE MEETING.

I don't know the legailities in the USA - in the UK, it's enough if
you make notes during and immediately after the meeting.  In Germany,
the other party has to sign your notes.  But make it clear that you
are recording all aspects of the transaction.

--
 Phil Payne
 Phone: 0385 302803   Fax: 01536 723021
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