RE: A4 alignment nightmare (UPDATE and rave)

[MailAdministratorNYC <Admin@nyc.mitsui.com>]

	-----Original Message-----
	From:	Thai Tjen [SMTP:thai@tiac.net]
	Sent:	Wednesday, August 12, 1998 6:03 PM
	To:	quattro@coimbra.ans.net
	Subject:	A4 alignment nightmare (UPDATE and rave)

	several weeks ago i posted the alignment problem on my
	wife's A4 2.8Q avant. i received a response from Daniel Jones
	who's WAGNER AUDI service tech lead. so i accepted his offer
	to take a look at my car.

	turned out that the alignment was all out of whack and the
	left rear was mysteriously way off the spec and somehow
	couldn't be adjusted close to within spec. so Wagner audi
	was in touch with audi tech line and eventually figured out
	how to get the left rear alignment dead-on (turns out that
	the rear subframe can be adjusted - but not documented by audi).

	now the alignment is within spec, but it still pulls
	to the right. so the folks at WAGNER is talking to the
	tech line again trying to figure this out. there's gotta be
	another gremlin somewhere. i will post an update once this is
	resolved.

	anyway, stay away from those idiots at CLAIR audi!!! these
	are the people who told me that the alignment was within spec
	(after 2 visits) and on the 3rd visit, refused to even put my
	wife's car on the alignment rack because they feel that "most
	drivers won't notice the pull". what the @#$% !!!

	anyway, if you need a competent and service-oriented
	audi service in massachusetts area, give these guys a shot.
	they're really cool. they treat me well too - considering
	that i didn't even buy the car from them. i'm not in anyway
	related to WAGNER audi - just a very satisfied and grateful
	customer. at least they're working hard to find and fix my
	problem.




	---
	Thai Tjen
	thai@tiac.net