RE: Horrible Blau experience!

[Ed Kellock <EKellock@placemakers.co.nz>]

Cheap or not, I have also gotten wrong parts from Carlsen.

The difference is that, even though I wasn't coddled, the error was
rectified, and I was given credit for shipping charges that were made
necessary due to the error.

In exactly one experience using Clair, I was impressed and will try them
again in the future.  I will also try TPC which seems to be getting a
lot of favorable press.  

Cheap or not, dealer or not, customer service will win in the end, even
if by just a nose.

Ed

> -----Original Message-----
> From:	AudiQtroCp@aol.com [SMTP:AudiQtroCp@aol.com]
> Sent:	Thursday, October 01, 1998 1:31 PM
> To:	sbabbar@iris.nyit.edu; tlum@flash.net
> Cc:	quattro@coimbra.ans.net
> Subject:	Re: Horrible Blau experience!
> 
> I have $.02 to add to this debate.
> 
> If ya weren't such a cheap*ss and used the dealer once in a while you
> would
> get exactly what you ask and pay for. 
> 
> The FIRST place I call for parts is one of the dealers that offers a
> club
> discount, if they don't have good availability or the parts are just
> way too
> out-of-line, then I call a mail-order house.   I have had the best of
> luck
> with ThePartsConnection,  They know their sh*t and have great prices.
> I have
> used Blau also, I honestly say only one time have I not recieved what
> I
> expected, and I blame that on myself. (see sentence above)
> 
> Prepared for the whipping.
> Sean.