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Re: Dealer dis-service award- Valley Motors
Nomination #1 for the Hall of Shame: Consultenos, Panama City, Panama.
The A/C in my 1988 90 20V Q ceased to function so, because Audi expertise is
limited here I took the car to the only Audi dealer in Panama. They
inspected the car for me (for $120) and gave me an estimate for $1200 to
replace the entire A/C system. I doubted their assessment so I took the car
to a general A/C specialist. They found two bad fuses and a bad interior
thermostat. Total bill for parts and labor: $50. I took the receipt back
to Consultenos for a refund of my $120 inspection fee since they were so far
off and they not only refused but they stood by their estimate, even though
my A/C was and still is working perfectly now. I wrote to Audi in Germany,
they passed me to Audi USA, they passed me to Audi Brazil and I haven't
heard a word since.
What about a
>"hall of
>****shame", >
>As for a "Hall of Shame" I'm all for it.