Yes, they stopped by last week. But after waiting a week for the part to come in and paying the whopping $1.50 for it . . . the handle's all better. Decided to try and document the procedure to supplement Bentley, go here to check it out: http://www.ohlemacher.com/German%20Cars/audi/door_handle_removal.htm A few pictures, so it takes a couple minutes to download. Dave 91 200tqw