[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

I could use some advice, brakes...Audi service



I hate to admit this, but I took Baby to an Audi dealer when the "Check 
Brakes" light came on and they said I needed brakes and rotors. I had them do 
the work. You don't want to know what that cost. When I drove it home, I 
found that the driver side brake squealed, not when I first stepped on it but 
just before the car came to a stop. This continued so I called Audi and told 
them, they said bring it in they'd have a look.

The verdict was that there was nothing wrong with the brakes, etc., so there 
was nothing they could do. I wondered (out loud) if there was an anti-squeal 
product they could have applied and they said, "Oh we don't use that stuff, 
its after-market." (I kid you not)

Anyway, I was sent packing. However, a week later when the Service 
questionnaire arrived, I filled it out honestly stating my dissatisfaction 
and sent it back to them. The feeling I got from them was that my brakes make 
noise and I should live with it.

So I got a call back today. 
"What seems to be the problem?" 
Repeated the problem. 
"Well, you know *these* brakes tend to make noise." 
I said look, my brakes never made noise before you worked on them, now they 
do...why?"
"Well, bring it in and we'll take it for a test drive."
I said I would IF I was in the neighborhood.

So now I'm wondering what to do or say or if he's right...do I have to live 
with it?

Dee
95A6q pearl