Shokan Power Steering Hose Update
TooManyAudis at aol.com
TooManyAudis at aol.com
Tue Jan 4 13:22:02 EST 2005
Let's get to the bottom of this!
I called again today to ask if Shokan's high pressure power steering hose
(443 498 892C) was made by the OE manufacturer of Audi's power steering hoses.
I was told that yes, all their parts are OE manufacturer.
I then posed the question, "Why, if this is the same part that is available
through the dealer (That's what OEM means, correct?), are you telling me that
buying my hose through the dealer will solve my problem?"
Again, I was told that the dealer hose will solve my problem. I was then
given the choice to: buy a used hose from them, return the part for a refund or
buy a hose from the dealer. I was also told that if this hose makes noise
on my car, chances are an exchange hose from them will also make the same
noise.
I don't have a problem returning the hose for a refund. What I do have a
problem with is being told that the problem lies with my car, not their hose.
My old hose did not have a noise problem. I didn't spend $136 for a hose,
plus many hours of my time to have the result be an unsatisfactory repair.
Now, in order to fix this, I need to do the job again, as well as spend
another $20 or $25 in Pentosin.
Apparently, I am not the only one with this problem?
Any thoughts as to what should be done?
Tom Werner
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