Shokan Power Steering Hose Update

Ingo Rautenberg i.rautenberg at waratap.com
Tue Jan 4 13:49:16 EST 2005


OK, if their hose is the same, then getting the replacement from the dealer
would make no difference.  The other PN# you gave earlier does not register
(443 422 893N).  Might be the same manufacturer, but undoubtedly not the
same hose.  If you do decide to return, make sure they will do so after
you've installed and "used" the hose.

Good luck.

Ingo

----- Original Message ----- 
From: <TooManyAudis at aol.com>
To: <200q20v at audifans.com>; <quattro at audifans.com>
Sent: Tuesday, January 04, 2005 1:21 PM
Subject: Shokan Power Steering Hose Update


> Let's get to the bottom of this!
>
> I called again today to ask if Shokan's high pressure power steering hose
> (443 498 892C) was made by the OE manufacturer of Audi's power steering
hoses.
> I was told that yes, all their parts are OE manufacturer.
>
> I then posed the question, "Why, if this is the same part that is
available
> through the dealer (That's what OEM means, correct?), are you telling me
that
> buying my hose through the dealer will solve my problem?"
>
> Again, I was told that the dealer hose will solve my problem.  I was  then
> given the choice to: buy a used hose from them, return the part for a
refund or
> buy a hose from the dealer.  I was also told that if this hose  makes
noise
> on my car, chances are an exchange hose from them will also make the  same
> noise.
>
> I don't have a problem returning the hose for a refund.  What I do  have a
> problem with is being told that the problem lies with my car, not their
hose.
> My old hose did not have a noise problem.  I didn't spend $136  for a
hose,
> plus many hours of my time to have the result be an unsatisfactory
repair.
>
> Now, in order to fix this, I need to do the job again, as well as spend
> another $20 or $25 in Pentosin.
>
> Apparently, I am not the only one with this problem?
>
> Any thoughts as to what should be done?
>
> Tom Werner
> _______________________________________________
> 200q20v mailing list http://www.audifans.com/mailman/listinfo/200q20v
>


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