[BiturboS4] Blown Turbos (Non-Chipped S4) - Update

[mike kuriger]

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[ Picked text/plain from multipart/alternative ]
the turbos are not weak.  if they are designed to last 50,000 miles and
they last 52,000 miles then I don't see audi's fault.  turbo's fail,
it's a fact of life.  some fail faster depending on how the car is
driven but it is going to fail.  if you want to extend the life of your
turbos, it's up to you to change the oil more often, and run the motor
at idle EVERY time you stop for 2 to 3 minutes.

Mike

Bruce Mendel wrote:

>I agree.....if this were about a one-off failure that occurred after
>warranty, or due to chipping, it would be one thing. However, this is a
>known problem that affects many stock cars in the same model lineup, some
>before, some after warranty.
>
>Once that becomes known, it is Audi's job to identify the problem and
>recall/repair ALL the potentially affected units, or if they want to avoid a
>recall, to take care of people that experience this problem after warranty
>and/or extend the powertrain warranty or turbo warranty to give customers
>peace of mind.
>
>It's like you know you have a weak staircase and people have fallen through
>it before. You do not tell anyone you have a weak staircase, but rather say:
>"Anyone that falls through the staircase after 9PM will not get an ambulance
>or get their broken bones set."
>
>If you did not know the staircase was weak and prone to failure to begin
>with, no one would think anything of the 9PM limitation. Once you know it's
>weak, that statement defines "weasel".
>
>Bruce
>01' S4, stock turbos
>----- Original Message -----
>From: "California Fields" <cfields72 at hotmail.com>
>To: <biturbos4 at audifans.com>
>Sent: Saturday, April 12, 2003 12:32 PM
>Subject: RE: [BiturboS4] Blown Turbos (Non-Chipped S4) - Update
>
>
>
>
>>[ Converted text/html to text/plain ]
>>
>>Scott, while I understand what you are saying, this is EXACTLY what leads
>>
>>
>to
>
>
>>poorly managed companies, "Their responsibilities end when the warranty
>>
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>runs
>
>
>>out."  On the contrary, what separates a great company from a poor one is
>>
>>
>the
>
>
>>ability to maintain customer service responsibilities even AFTER the
>>
>>
>company's
>
>
>>obligation.  When companies say, "oops, you're over our 50k limit, sorry
>>
>>
>but
>
>
>>your SOL," they significantly reduce peoples' trust and willingness to
>>consider their product again.  This is especially the case when a product
>>
>>
>(S4)
>
>
>>had KNOWN weaknesses where problems were/are likely to develop. By denying
>>
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>customers
>
>
>>service on a clearly inferior product (the turbo design that is), they
>>
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>risk
>
>
>>alienating what keeps them in business - return customers.
>>
>>I hope our fellow S4 owner takes it to 'em and gets the coverage he
>>
>>
>deserves.
>
>
>>------------------------------
>>
>>Carter Fields, San Francisco
>>2001.5, GIAC-X, Miltek 3" cat-back, Strat. shifter, Strat. DVs, A-pillar
>>
>>
>boost
>
>
>>gauge
>>------------------------------
>>
>>--------------------------------------------------------------------------
>>
>>
>----
>
>
>>STOP MORE SPAM with the new MSN 8[1] and get 2 months FREE*
>>
>>===References:===
>>  1. http://g.msn.com/8HMXENUS/2728
>>
>>_______________________________________________
>>BiturboS4 mailing list
>>BiturboS4 at audifans.com
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>>
>>
>
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