[BiturboS4] Blown Turbo Implellers - Update - Dealing With AoA

[j y]

Marc,

thanks for the support.

As I mentioned in previous posts - I want Audi to have
'some skin in the game.'

I am not crazy about the 50/50 deal but to let AoA
'off' for anything less - would be crazy (IMO).

I will insist on upgraded K03s & plumbing. Since I am
paying 50% - I want the product that AoA has been
putting in the 2001-2002 S4s. Not the same 'crap' that
they stuck in the early (MY 2000 - early 01) S4s.

If the dealer does order the updated K03s & plumbing -
I will refuse the installation and immediately request
a meeting with the AoA District Rep. I already
requested the name of the AoA District Rep from the
dealer and was TURNED DOWN!

I am in the porcess of verifying whether the part nbrs
that I was given by the dealer for the replacement
turbos are UPDATED K03s.

Stay tuned.

jy

--- "Marc A. Abernethy" <mabernethy at lotteryusa.com>
wrote:
> JY,
>
> What warranty company did you use?  I had something
> similar happen with
> a RX-7.  Just a few months after getting the
> warranty, the car blew the
> engine and turbos.  They sent out an inspector and
> covered everything.
> If you have followed all of their rules, there is
> nothing they can deny.
>
> I think it sucks that they will not give it to you
> in writing.  I can
> also understand where they are coming from.  You get
> it in writing.
> Post it to the Internet.  I am not an attorney and I
> do not play one on
> TV.  But if they pay for your then it will  set a
> precedence for them to
> pay for everyones.  Which personally I think they
> need to look at if
> there are this many failures.  But experience will
> tell me they will
> not.
>
> The 3rd generation RX-7s had an issue with blowing
> the oil seal.  It
> became a known problem.  Mazda refused to replace
> the engines.  Look on
> the Internet.  Almost every RX-7 (1993-1995) has a
> new engine.  I will
> bet that they were not paid for by Mazda.
>
> My thought would be to use the extended warranty.  I
> get Audi to cover
> any additional cost (i.e. rental car, deductible,
> items not covered.)
> Good luck.
>
> Or we can all roll into your town like The Hell's
> Angels and mess the
> place up.
>
> Marc
>
> j y wrote:
>
> > To The List,
> >
> > Well, I hate to say admit it...but Walter (aka
> Uncle
> > Wally) and Ian were correct (damn...I hate
> admitting
> > this).
> >
> > As it stands, my best deal from AoA is 50/50,
> unless I
> > want to bring on the legal eagles.
> >
> > At the end of the day, I decided that it would
> take to
> > much effort on my part to fight AoA because I had
> a
> > pretty similiar experience with MERCRUISER
> recently.
> >
> > I just had to purchase a new BOAT ENGINE at $5k
> > because of the SHITTY exhaust manifolds that
> > MERCRUISER installed on it's (1999-2001) 4.3L V6
> > engines.
> >
> > Similar story to Audi - they are on the THIRD
> > generation of exhaust mainfolds because water can
> > backflow into the engine causing hydra-lock and
> > fucking up the internals.
> >
> > Of course, MERCRUISER keeps this secret to
> themselves
> > until you are out of warranty, and getting marine
> > aftermkt warranties is not as easy as getting
> aftermkt
> > car warranties.
> >
> > So, this defect silently destroys your engine
> until
> > you turn the key one day and BAM! - it won't kick
> over
> > - cause SEA or FRESH WATER does not ignite!
> >
> > Mercruiser warranties the manifolds for 2 yrs. Yes
> -
> > one could claim that this is a manufacturer's
> defect -
> > like the S4 turbos - but Mercruiser will stall you
> to
> > death if u do not have an aftermkt warranty - and
> most
> > marine aftermkt warranty companies are aware of
> the
> > problem with the 4.3L V6 exhaust manifolds and
> find a
> > way to exclude coverage - if they can.
> >
> > Also - if u don't get the aftermkt warranty before
> the
> > manufacturer's (MERCRUISER)warranty expires - like
> me
> > -you are SOL - like me !!!!! That's a quirk in the
> > marine industry.
> >
> > So, that being said - I asked "the Audi dealer
> (this
> > is the place where I purchased the car) for
> written
> > confrmation of his offer of 50% co-payment on my
> turbo
> > repair."  Well, did he got a SERIOUS attitude
> (over
> > the phone) and told me "to contact AoA."
> >
> > I immediately contacted AoA, and I communicated my
> > experience with the damaged impellers on my S4,
> and
> > the dealer's offer of a 50% co-payment on the
> repair.
> >
> > They took down the information and gave me a claim
> > number. They also contacted the dealer while I was
> on
> > the line with them.
> >
> > When the customer service rep returned to the
> line,
> > they said "that AoA was willing to stand behind
> the
> > dealer's offer of 50% for the repair, and that the
> > claim number was my proof of that."
> >
> > AoA would NOT give me WRITTEN confirmation (only
> > verbally over the phone) of this agreement either,
> but
> > said "that I, or my LAWYER, could use this claim
> > number as reference, if this agreement was
> breached by
> > the dealer.
> >
> > Quite frankly, the Service Mgr's attitude rubbed
> me
> > the wrong way. He stated "that he would not give
> me
> > written confirmation because he did not want such
> a
> > document ending up on the Internet."
> >
> > I said that I would not authorize work to be done
> > based on a verbal agreement that could he easily
> > re-interpret once the car was completed (50% now
> > becomes 35% or 25%). In effect, I did NOT want to
> be
> > left HOLDING THE BAG.
> >
> > He felt that my requesting a written confirmation
> of
> > Audi's 50/50 co-pay arrangement "would be like
> pulling
> > down his pants and ramming it up his ***."
> >
> > I said, "well how the HELL do u think I feel if I
> let
> > you disassemble and re-assemble my S4 based on
> VERBAL
> > agreement with no witnesses other than HIS
> employees.
> > You don't think that I feel like I'm getting
> SHAFTED
> > here too!."
> >
> > I received a preliminary estimate of $5400 to
> "fix"
> > the car, of which $2700 would be on me.
> >
> > I then mentioned that I would contact my aftermkt
> > warranty company about the $2700 balance. He then
> > says, "if u file a claim with your aftermkt
> warranty
> > company, the 50/50 deal with AoA is off!"
> >
> > He then offered to contact the aftermkt warranty
> > company to see if they would cover the full claim.
> >
> > Well, knowing that companies operate in the own
> best
> > self interest - I don't expect the aftermkt
> warranty
> > guys to come running to my rescue (hmmmm...i can
> see
> > them now..wow..we just receive a $250 premium
> payment
> > from him, and now he has a $5k+
> claim,...hell...we're
> > good guys..let's pay it...NOT!).
>
=== message truncated ===


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