[Biturbos4] Audi screws up

[mrdezign at netscape.net]

Remarkable how service varies from dealer to dealer. I bought my 01 S4 Avant from Carousel Audi in Minnepolis, MN. The entire experience including after purchase service has been the best in my 50 years of driving. They responded efficiently and thoroughly to all of my requests, gave me free or reduced cost service and parts even when it clearly was not covered by warranty. Always completed service on time and accurately with free loaner  vehicles. They never uttered any words that even suggeted that they didn't have my best interest in mind. Their facility is fabulous and spotless and their staff from top to bottom was always courteous and accomodating. Follow up calls from the dealership to determine my level of satisfaction happened on a regular basis. To bad all dealers were this effective in satisfying their customers.

thekarmann
'01 S4 Avant
'72 Karmann ghia convertible
    
Quincy Chiang <b5quattro at shaw.ca> wrote:

>> I'm in the process of being courted by this publicly
>> traded company to be their ceo.  and they have agreed
>> to give me a company car under $60k.  guess what, audi
>> will be left in the cold.
>> 
>> bmw and merc are my choice and in that order.  i will
>> get a korean car before audi.  and i think you've made
>> the right choice too!  it is not that their car is
>> bad, but their service leaves a lot to be desired. 
>> and this is true for aoa as well.
>
>Perhaps, but I've read just as many horror stories from BMW and M-B dealers, because their overly complicated electronics keep on crapping out.  I hear the 7-series has become one of the most lemmoned cars out there, and M-B has been suffering from a steady increase of warranty claims mostly related to their electronics, and has been loosing sales and more importantly loyal customers.
>
>Quincy
>
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