No, they are NOT going to fix it!

[urquattro]

> Badly designed and problematic components are replaced by Audi with the
> same thing under warranty.  Like the transmission seals, fuel gauges and
> a few other "quirks"  on the newer models, Audi KNOWS that certain
> components fail regularly at unaccepably short intervals, yet they choose
> to replace said components with the SAME components, figuring that once
> it's out of warranty it's not their problem, AND they have the added
> bonus of after warranty/pre-aftermarket  parts profits.  ALOT better for
> their bottom line than actually engineering a fix for the problem.   They
> usually have to be backed into a wall and forced to find a real solution,
> like they're trying to do now with the fuel sender fiasco.
> Compared with my experience with other makes, Audi makes a great car, but
> SUCKS at taking care of things after the sale is over.  On it's BEST day
> Audi customer service doesn't even come close to Mercedes on their WORSE
> day.

... I can think of at least one obvious situation where Audi did redesign
the replacement part ... that being the door lock mechanism on the late
'80s-early '90s type 44.  The other thing that can and does happen is that
if a part is redesigned in production and is compatible with the old part it
will supercede the part for repairs as well.  I seriusly doubt that Audi is
much behind Diamler-Chrysler in that respect ...

Steve Buchholz
San Jose, CA (USA)