A/C weirdness

[Elliott Potter]

Steve Jensen wrote:
> 
> > Problem is, this dealer is still doing all the A/C work for free.  I
> > hate to pay money for it!
> 
> Elliott:
> 
> Yes, but to use medical terminology: you wouldn't want a podiatrist doing
> brain surgery.  How many of their shop guys do nothing but A/C?  And how
> much time have you wasted taking it back, and taking it back, and taking it
> back.....? You've got more patience than I do if it really can't be figured
> out in 7 years.

In the case of Jim Ellis, it's more like having your garbage man doing
brain surgery.  No one in that shop has the common sense God gave table
salt; no diagnostic abilities whatsoever.  But I digress ...
Basically, they replaced the entire system a year ago, and the new one
is broken now.  Do I want to shell out $800 for a new air conditioner? 
Nope.  I'm only patient in that I'll take it there, and I'll drive
around with no A/C while I'm waiting for them to fix it.  But when Lee
Wertz tells me that it's normal for the A/C to break after 6 years
because of "6 years of Atlanta summers," I'm not patient.  When they
"fix" something else on the system, and it leaves the shop not working,
I'm not patient.  I've talked to bosses, and district representatives,
and everyone except for Jim Ellis himself, because I don't feel any need
to pay for something that's been broken since day one.  Period.  

> You could just have a conniption fit/mental breakdown in front of the
> service manager and say "Would you please just send it down the street to
> the auto air conditioning place across from the Acura dealer so they can
> diagnose it CORRECTLY?!?"
 
I'm sure that this one died because it was installed wrong.  I just hope
that someone else tries the install this time.  However I'm not above
asking to take it somewhere else.

> Or you could take it down the street yourself, and have it diagnosed for
> about $50.00, then bring it back to Jim  Ellis Audi for repair.  Good luck.

Maybe I'm being childish about this, but dammit, Audi has put this same
air conditioner on every V6 they've sent to the US; is it so hard to
understand that they can't get their own mechanics to fix them?  Why do
I need to pay someone else to tell me what's wrong, then go to Jim Ellis
and have it fixed?  I refuse to pay a cent for this A/C.  Incidentally,
when the original problem occurred, there was a TSB published on it.  I
even went so far as to print out the TSB and show it to them, it still
didn't help; "oh we looked at that already."  They're going to get the
same moron to look at it again, and do what he thinks no matter what I
tell them.  So back I go.....
--
Elliott

</RANT>