Pennzoil's response to my blown filter-->

[GTIPilot at aol.com]

Hello list:

I posted a message about a month ago about my 1987.5 CGT and the oil light 
and buzzer going off, and the filter being partially imploded and the insides 
being sucked out of the center hole.  After finding some letters from you 
guys about not using Fram filters, plus consulting w/ a local reputable 
Import repair facility, I drafted a letter and sent Pennzoil the entire 
package.

I told them about the filter blowing out, oil light, etc., and after changing 
the filter and oil w/ a MANN filter, the light has not sounded since. I felt 
damage has been done to my motor, although it shows no signs of it, no 
knocking, blowing oil or anything else.  More or less in a nutshell I told 
them that I felt their product caused damage and I asked them to 'do what was 
in their power to remedy this situation'.  

First off received a letter from Honeywell Corp, the parent company of  
Pennzoil and Quaker State a few days later, stating that my claim was 
received and turned over to their insurance company, Zurich U.S. and that 
they would contact me.  Few days later, Zurich sends me a letter asking me to 
call them.  Called them up and she said without any damage they cannot 
reimburse me for anything.  She was willing to pay for the 28$ oil change and 
that was it.  After 'voicing' my concern that the engine was possibly 
damaged, and I wasn't happy w/ her offer, I asked if she was willing to pay 
for a diagnostic check, to check over oil pressure(s) and whatever else might 
indicate problems.  She said she would pay up to 250$ for a service checkup.  
My local shop told me if it hasnt blown yet, it likely won't but they'd 
listen for main bearing noises and go from there.  

Figured I'd let you guys know how my deal went down.  Advice for the day is 
always use a good German Filter, like Mann or Bosch, or you may hear the 
buzzer that scared the #$%^% out of me!  Don't go to the drive thru oil 
changes like the previous owner of my Coupe did, its not so bad to see whats 
under the car once in a while

Thanks for the help from the people who responded to my original post.

Brad
1987.5 CGT Special Build 2.3