Pennzoil's response to my blown filter-->

[Stephen Bigelow]

>I felt
> damage has been done to my motor, although it shows no signs of it, no
> knocking, blowing oil or anything else.  More or less in a nutshell I told
> them that I felt their product caused damage and I asked them to 'do what
was
> in their power to remedy this situation'.

What "situation"? You're asking them to *guess* as to what you want them to
do.

First rule in consumer complaints: Know _exactly_ what you want, and ask for
it.

Will $250 get your pan pulled, and pump screen cleaned? Get your mechanic to
do that for a "diagnosis".

Or just drive the darn thing.