warranty

[David Head]

However - If I was refused service I would never darken that dealerships door
again without a complete change in personnel/attitude. We had that happen here
in Orlando. Worst Audi dealership in the entire southeast - documented! The
suspension was put on at a different Audi dealership and the clueless Master
Mechanic pulled this. He has been replaced now by a very good guy who comes to
our club meetings and shoots the breeze, along with their lead sales guy who
gives us freebees. In two weeks they break ground formally on their new Audi
dealership and have invited the whole club over for a party. One of their main
buyers for this chain belongs to our club and put me on the lead for my
Tornado Red V8 for 5200.00 out the door incl tax and license.
There's safety in numbers - just like this list. Most of us still drive our
cars 85 miles to Melbourne for service...

George Selby wrote:

> At 10:32 PM 6/30/01 -0400, you wrote:
> > > There ARE dealers out there refusing service on ANY
> > > part of a car just because suspension has been changed
> > > (for example).
>
> There are laws against this.  I believe it's called the Harrison Act.  For
> example, Audi cannot deny coverage for the rear spring breaking in half
> because you used a non-Audi oil filter.  Even if the oil filter
> failed.  They would have to demonstrate that the non-factory part is
> directly responsible for the other problem to deny coverage (for instance
> if the failed filter in the above example caused a bearing failure in the
> engine.)  You can check with SEMA (Specialty Equipment Manufacturers
> Assoc.) for more information.
>
> George Selby
> 70 F-100 Ranger XLT 400 C6
> 78 F-150 4x4 400 4 spd
> 83 Audi Coupe GT
> 86 Nissan 300ZX
> 92 Subaru Legacy Wagon AWD
> gselby4x4 at earthlink.net