Fwd: Re: problems with Blau's Delrin bushings..

[edkellock at juno.com]

This type of bs is the norm for all my dealings with Blau.
I'm surprised they're still in business.

On Tue, 26 Jun 2001 00:40:56 -0500 "Richard J. Andrews"
<tech at flashmail.com> writes:
> hey, could you post that on the list for me, I know I forgot to add 
> the 
> address. Just want to let everyone know how much love I feel for 
> Blau.
> 
> sure... here it is...
> BTW, the bushings came on the first week for me.
> 
> Clint's post:
> 
> >Monday- see bushings on Blau's website, call...no answer
> >Tue. call Blau, ask about shop/dealer discounts, wait for fax
> >Thur. call back, wait for fax
> >Fri. get fax that night.
> >next week
> >monday fill out and return fax
> >tue.  talk to Blau, everything ok, decide to order online to get 
> extra 2% 
> >discount, after verifying parts are in stock, plenty of time to get 
> by friday.
> >thurs. no bushings
> >fri.  call Blau, oh yes, we just got your order last night...wait, 
> i 
> >placed it online tue @ 10am, just after talking to someone about 
> them, 
> >Don't you read your email?.......yes, i don't know why it took so 
> long, we 
> >do that every night. By the way, your bushings are on backorder, we 
> should 
> >have them in two weeks.......
> >third week
> >nothing
> >fourth week
> >mon.   call blau, i need the bushings sent overnight when they come 
> in
> >fri.  blau calls me, says bushings are on the way
> >fifth week
> >tue.  get bushings, install them
> >saturday   drive 1000 miles over the weekend
> >sixth week
> >monday.  boss says blau called, something wrong with my bushings
> >tue.    call blau, bushings were made wrong, may be tight....ok, 
> they are 
> >already in and have 1200 miles on them.......they were supposed to 
> fit by hand?
> >
> >moral of the story?
> >I could have decided not the buy from blau, save 10 cocos and 
> purchased 
> >from TAP, probably save the 25 in overnight too. Bet I wouldn't 
> have had 
> >to delay the trip three weeks either.
> >Or......
> >call my buddy now that I have exact measurements and have him make 
> them at 
> >the plastics tooling plant he works at.
> >Hmmmmmm........decisions, decisions
> >
> >
> >_________________________________________________________________
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> 
> 
> 
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