AoA warranty denial

Ti Kan ti at amb.org
Mon Nov 12 21:27:29 EST 2001


Michael Gough writes:
> Yeah but definately not the first you've heard about Audi being dickheads
> when it comes to warranty work. They NEVER want to fix anything. Lifter tick
> under warranty, "Oh no I don't hear anything" Water pump replaced 3 times,
> each time they were very un-willing to fix it. Broken trunk latch told my
> parents "Your kid (me) must have put a popsicle stick in there and jammed
> it" it was really a latch that failed, they wouldn't pay for it. It failed
> under warranty, but the service department was closed, and after a long
> weekend when the service department opened, the warranty was out. I'm sure
> everyone on this list has stories about Audi not fixing stuff under
> warranty. That's why there is no way I'll get a new Audi, or my parents.
> ...

Sounds like you need to talk to a different service advisor or go to
a different dealer...  I had no problems getting things fixed to my
satisfaction when I go to my dealer.

-Ti
01 S4 2.7 biturbo quattro
84 5000S 2.1 turbo
80 4000 2.0
--
    ///  Ti Kan                Vorsprung durch Technik
   ///   AMB Research Laboratories, Sunnyvale, CA. USA
  ///    ti at amb.org
 //////  http://www.amb.org/ti/
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