Impex car parts?
Ken Keith
auditude at neta.com
Fri Jan 18 11:50:28 EST 2002
ccohen5" <ccohen5 at compuserve.com> wrote:
<<I need to replace a 99 Passat headlamp unit, and upon doing a web search
this Impex were the only company that listed availability with the right EPC
part #. Anyone ever used them? BTDT? Colin>>
I have one or two experiences with Impex, both of which are positive.
I posted to either here or perhaps the alt.autos.audi newsgroup a few years
back, mentioning that my Bosch plug wires were bad or damaged.
I received an email from John Simick at Impex, offering to send me out some
replacement Bosch wires (free) under the warranty. I didn't even buy the
original wires from him, which he knew. I can't recall if I sent him back the
old wires, I don't think I did but I may have.
I thought that was a great customer service move on his part. I think I have
ordered from him once since then, and I would recommend him/Impex to other
people. As a matter of course, I tend to order from Rod at TPC, since he's
close enough that it usually gets to me in a couple days. I would order from
Impex again without hesitation.
Ken
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