No Belts: How Long Drive Time? Answer.

[TM]

Exactly- any good shop will have some reserve hours built-in to the day
just to
handle emergencies.

Of course, I have yet to find an Audi dealer that is accomodating when
you have to
deal with these idiot service writers. These guys seem to have it in
their mind to
try and screw you every time. That's why I deal w/ a Porsche guy when I
need to deal
with these people, he's much better at being gracious. :-)

Replacing accessory belts on the I-5 is really no big deal at all! 3
hours is rape,
pure and simple. Too bad you can't turn the tables on the guy- next time
he goes to
the gas station for gas, make him go to full service and tell him to
come back tomorrow,
the car will be tanked up by then or make an appointment. :-)

Taka

-----Original Message-----
From: quattro-admin at audifans.com [mailto:quattro-admin at audifans.com] On
Behalf Of Ed Birch
Sent: Friday, June 14, 2002 10:55 PM
To: quattro at audifans.com
Subject: Re: No Belts: How Long Drive Time? Answer.


Jim Bonnet wrote.......

>Personally, I dont see anything wrong with the was the dealer handled
>this.. They have pre-scehduled appointments.... They need to stick to
>those as best they can....

That's what the Service Writer want's you to believe.  Let's say that
Mr. Bank President shows up unannounced with his brand new A-8 suffering
from a minor problem.  Service Writer gonna tell Mr. President to leave
his $80K car 'n come back in a couple of days??  Sales Manager would be
very pissed! Or, a couple vacationing with an A-8 passing though the
city experience braking problems and they're told: Hey, just leave your
car for a few days, cause you don't have a appointment.  They won't be
happy campers!

Most car dealers have a technican or two who's able to work on small
jobs listed as "Waiting". And replacing drive belts on an I-5 motor
ain't exactly major overhaul.

The Service Writer appeared to be clueless on the belt repair and chased
you away with the 3 hour shop time and all day wait.

In short, he was too damn lazy to write-up your car!

Ed Birch.....93-100S
(Screw the dealer, give me a good independent shop)