Tire Rack contact of preference?

[Steve Marinello]

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Seems to me I remember someone stating a preferred contact at the Tire Rack=
.  I could use someone to talk to about an issue I've got right now.  As no=
ted before, one bad SP9000 replacement after a blowout set up an oscillatio=
n that trashed my other three tires with uneven inside and outside edge wea=
r on previously even wearing tires after about 500 miles.  Tires had/have 8=
/32" tread left.  They "graciously" offered me a the commercial price on a =
set of Sumitomo's for replacement, saving me $56...versus the loss of three=
 not-yet-half worn $175 SP9000's and the cost of shipping, mounting and bal=
ancing.  SO, I queried about recouping some of that loss with a commercial =
price on say, a set of Superleggera's.  They came back and said yes...and t=
hen quoted me $20 off per $280 wheel when anyone knows the commercial price=
 is well below that...confirmed through multiple sources at $225 per wheel,=
 not $260.  I just hate being lied to as if I'm a punk kid that doesn't kno=
w sh*t, especially while being told that they value my business and want to=
 keep me as a happy customer.  Hell, I've been a customer of theirs for may=
be 20 years through three states and five Audi's; P7's, P700Z's, D40M2's, S=
P4000's, SP8000's, SP9000's and more (Triumphs, Fiats and Alfas and their t=
ires).

Sorry for the vent, but at 47, I just don't really like having to put up wi=
th this kind of BS more and more.  Would like to air it out with an older t=
imer at the Tire Rack.

Steve


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