Big freaking vent against Audi

[Mihnea Cotet]

Andrew, I feel for you, sorry for the loss!

Actually, this may not have any value in the US, but if you're getting an
expert to see the car and he confirms the T-Belt snapped because of a bad
TB itself, then Audi should replace or repair your engine at no charge as
this is their fault. If however, the T-Belt was due for 5 miles and hasn't
been replaced, you'll get nothing... at least this is how it works here,
and in some cases it's lawyer time as well, but it works if the fault is on
their side.

Just my 0.02 Euros,

Mihnea

At 09:38 15/09/2003 -0400, Andrew Duane USG wrote:
>Well, this may be it for me and Audis. After years of driving 10 year
>old quattros with 150-200K on the clock, my 2.5 year old A6Q with 52K
>on the clock snapped it's timing belt and toasted the engine.
>I am, to say the least, thoroughly disgusted.
>
>I am having it towed back to my dealer this afternoon so they can
>diagnose what the extent of the damage is and "see if Audi might
>want to help." Of course, I'm already out $250 for towing, and $200
>for a cab ride home (this had to happen 100 miles away!).
>
>Given the tone of the service manager, and his lack of conviction that
>Audi will help at all, it may be lawyer time. And that will mean that
>I will no longer be driving an Audi. It is bad enough putting up with
>the petty BS like windows and doorhandles and sun visors and radios.
>But I expect a 52K car to at least get me home.
>
>Any tips or BTDT's on dealing with Audi on matters like this?
>
>--
>
>Andrew L. Duane (JOT-7)                 duane at zk3.dec.com
>HP/Compaq Corporation                   Andrew.Duane at compaq.com
>110 Spit Brook Road                     Andrew.Duane at hp.com
>M/S ZKO3-3/U14
>Nashua, NH    03062-2698                (603)-884-1294