BAD dealer service
Steve R
srosen at starxray.com
Thu Dec 23 18:20:13 EST 2004
I brought my 02 Allroad into an independent shop to mount a set of tires I got from the Tire Rack. I get a call from him, says the rear pads are down to almost nothing. The thing is, I just had the car in the dealer last week for an annual inspection and some minor warranty repair on the car. Not a single word about the pads.
I get on the phone with the dealer and ask him about the warranty service I'm supposed to get with this car. He tells me the brakes are covered. He said the pads must have been good enough to pass inspecton but I can bring the car back in next week. Now this is BS!!! I say. no one even checked them. Someone is going to die when I get there.
I tell the shop replace them. I'm taking an 800 mile road trip this coming week.
Am I going to have a fight now getting my $221 back which will cover all costs including cutting the rotors? I wished he charged me 10x the amount just so I can give the dealer the bill.
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