BAD dealer service

Richard J Lebens rick-l at rocketmail.com
Thu Dec 23 18:54:01 EST 2004


To me it seems you elected to have it fixed at your own expense for
peace of mind.  Do you have the old pads?  What is the wear limit?  Did
you look at them?  Did you explicitly tell the dealer to inspect the
brakes when you brought it in?  Is your independent mechanic trying to
get some value added to a tire mount and balance?

Where I live the, state mandated safety inspections only requires them
to look at one front wheel.

If your dealer pays this kiss them on the lips!

--- Steve R <srosen at starxray.com> wrote:

> I brought my 02 Allroad into an independent shop to mount a set of
> tires I got from the Tire Rack. I get a call from him, says the rear
> pads are down to almost nothing. The thing is, I just had the car in
> the dealer last week for an annual inspection and some minor warranty
> repair on the car. Not a single word about the pads.
> 
> I get on the phone with the dealer and ask him about the warranty
> service I'm supposed to get with this car. He tells me the brakes are
> covered. He said the pads must have been good enough to pass
> inspecton but I can bring the car back in next week. Now this is
> BS!!! I say. no one even checked them. Someone is going to die when I
> get there. 
> 
> I tell the shop replace them. I'm taking an 800 mile road trip this
> coming week.
> 
> Am I going to have a fight now getting my $221 back which will cover
> all costs including  cutting the rotors? I wished he charged me 10x
> the amount just so I can give the dealer the bill.
> 
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