Fwd: RE: I am fed up!

[Dan DiBiase]

Uh oh, is this going into my permanent file at AoA?!

;-)

Dan D
'04 A4 1.8T q MT-6
Central NJ USA

--- Auditalk <auditalk at audi.com> wrote:
> From: Auditalk <auditalk at audi.com>
> To: 'Dan DiBiase' <d_dibiase at yahoo.com>
> Subject: RE: I am fed up!
> Date: Mon, 12 Jan 2004 16:16:29 -0500
> 
> Thank you for including Audi of America in the copies of your letter. 
> Your
> letter has been forwarded to the appropriate persons.
> 
> Marjorie
> AudiTalk
> 
> -----Original Message-----
> From: Dan DiBiase [mailto:d_dibiase at yahoo.com]
> Sent: Monday, January 12, 2004 2:55 PM
> To: Igor Kessel; Audi A4 list
> Cc: auditalk at audi.com; Audi S-list; Audi Q-list
> Subject: Re: I am fed up!
> 
> 
> This is certainly disapppointing to read, Igor... As a new Audi owner
> (but
> veteran VAGer), I can put up with some mechanical issues (after all, if
> I
> wanted soulless efficiency, I would have bought Japanese) but the
> attitude
> of AoA is disconcerting. I can only hope that I don't run into the types
> of issues you have or, if I do, the 'customer advocates' you did! I do
> agree with the comment that someone made regarding BMW being the same,
> just different issues...  
> 
> Before I bought my A4, I spent a few months on the AW A4 B6 Forum just
> lurking. While there were several instances of issues with AoA, it
> seemed
> that most of them involved modified (mainly chipped) cars... Strangely
> enough, several owners warranties were voided when they had catastrophic
> failures on their chipped 1.8T's... It was interesting to observe the
> wailing and gnashing of teeth. At the same time, I suspect that AoA gets
> these types of calls frequently, which may blunt their compassion for
> those that have 'real' problems such as yours. A shame. 
> 
> Dan D
> '04 A4 1.8T q MT-6
> Central NJ USA
> --- Igor Kessel <igor at s-cars.org> wrote:
> > Folks,
> > I am about to throw in the towel, sell my Audis and move to the other 
> > side. The 330ix seems more and more attractive by the minute.
> 
> 
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