Blaufergnugen Tool Rental Deposit

Brett Dikeman quattro at frank.mercea.net
Sat Feb 26 13:16:57 EST 2005


Luke Rickert wrote:
> It has been a few years but I think the tool rental was the last thing I 
> ever used Blau for.  They messed up just about every order I made 
> including refunding my tool rental deposit. Call them and it should get 
> straightened out. I thought perhaps their service had improved since so 
> many people seem to like them.
> Luke
> 
> 

Back in '02, I suggested we de-list Blau from our recommended vendors, 
or list them in a caution/warning section.

2-3 folks with good experience posted back, about the same number said 
they'd had at least one major problem with them.

Customers who are pissed off talk louder than customers who are happy, 
but 50% still isn't very good in my book.  There are plenty of vendors 
who have far better reputations; usually the worst that happens is one 
person gets a screwed up order or something, and everyone else has 
really good things to say about them and encourages the person to keep 
at it.

Hmm, that reminds me, the mechanic/vendor list needs overhaul...any 
volunteers? :-)  The vendor list needs to be "converted" over to the new 
theme, probably not a whole lot of work, just boring cut/paste or 
find+replace...but the mechanic list needs serious help; it's very thin, 
has been for many years.  I've got an idea or two on how we can beef up 
the mechanics list pretty painlessly.

If anyone is interested, drop Dan or I a line...

Brett
-- 
"They that give up essential liberty to obtain temporary
safety deserve neither liberty nor safety." - Ben Franklin
http://www.users.cloud9.net/~brett/


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