Dealer Treatment II

[Mark R]

There is clearly some corporate culture that rewards warranty denial.  It's
happened to me, it's happened to my friends.

Washing an engine is routine and recommended maintenance.  Many dealerships
offer this service (of all makes).

Once again, Audi doesn't stand behind its products and alienates their
clients and the friends of the client.

Mark Rosenkrantz

On Thu, Dec 4, 2008 at 6:10 AM, <mccohens at aol.com> wrote:

> A friend and non poster called me last night very upset with his dealer.? A
> 2005?A4 with about 30K miles was at the dealer with failed coils.? The
> service manager told him they failed because he got the engine wet and the
> coils shorted and failed.? He did detail the engine a week earlier and
> misted then wiped down the engine with a detailing spray.? According to him
> about a half pint was sprayed over the whole engine, then wiped off.? I know
> this guy and he takes care of his stuff.?
> Anyway the service manager is denying the warranty because the failure was
> caused by "spraying the engine compartment with water".? Bill is around
> $400.
> I am sure others have had the coils fail on these engines, anyone else have
> similar issues with the dealer?
> _______________________________________________
> quattro mailing list
> quattro at audifans.com
> http://www.audifans.com/mailman/listinfo/quattro
> ---
> Watch this space for ads :)
>