I clutched too soon

[Mike Arman]

>  I've never seen this happen before" was the explanation.



Gee, I've heard that line a LOT over the years.

Either the dealers have much less experience than they claim OR they're 
lying through their teeth. Or both.

Best one was a 73 Dodge van I bought new - on week after the warranty 
went out, the brake pedal sank slowly, gracefully to the floor. Dealer 
said warranty was out, tough luck, a call to and from the district 
office convinced them otherwise, they fixed it free.

As we were walking up to the service desk, the service writer unlocked a 
door and threw the dead master cylinder onto a pile of dead master 
cylinders which must have been six feet high. As he did so, he calmly 
said "I've never seen this happen before" to me. Exact quote.

I've heard this on electronic devices, airplane parts, motorcycles 
afflicted with incurable speed wobbles, computer parts, you name it, but 
mostly on cars. This is why I do most of my own work - why should I pay 
some monkey "expert" prices when no matter what broke, he's "never seen 
it before"? Isn't that what an expert is - someone who HAS seen it before?

When car dealerships start to treat their customers like adults instead 
of walking, automotively ignorant wallets, then I'll go back. I have the 
feeling it will be a LONG time . . .

Best Regards,

Mike Arman
90V8Q (and who HAS seen some of this before, and on more than one 
mechanical device)