Praise for Scott Mockry at SJMAuto.com

[Vincent Gelinas]

His site has helped me too. I'm ordering stuff from his website from now on.
On Nov 21, 2011 9:01 PM, "Jay M" <jaybird002 at msn.com> wrote:

>
> Another well thought out and written response from you Brian. It must be
> that pure, clean water from the Poconos!
>
>
> > Date: Sun, 20 Nov 2011 23:50:15 -0500
> > Subject: Re: Praise for Scott Mockry at SJMAuto.com
> > From: qweblog at gmail.com
> > To: cgperry42 at msn.com
> > CC: quattro at audifans.com
> >
> > Scott is one of those that always impressed me with his technical
> > knowledge, willingness to share it and professional character. Thanks for
> > reminding me to follow-up with him.
> >
> > Dealt with him for years and told him of my gratitude many times like
> when
> > he emergency shipped me parts while on a cross country drive and don't
> > think I even paid during that phone call..
> >
> > Ordered from him sparsely over the past few years since moving towards a
> > local vendor...
> >
> > Actually left a phone message over a month ago myself looking for a
> > physical address to send a donation and didn't get a response, thanks for
> > reminding me to follow-up.
> >
> > Personally I want to send him a true (silver) dollar and that's why I
> want
> > a physical address. At spot it's not nearly what it was worth in say
> April,
> > but has more of an appeal to me as a personal gesture of respect in
> > exchanging substance for substance. Not to detract form y'all wanting to
> > send him debt instruments though, still an earnest gesture of good faith,
> > so get after it!
> >
> >
> >
> >
> > On Fri, Nov 18, 2011 at 12:14 AM, Chris perry <cgperry42 at msn.com> wrote:
> >
> > > Hey all,
> > >
> > > I just had to put in a plug for Scott at SJMAuto.com. I had ordered
> some
> > > parts for my 90q and he dropped me an email letting me know that the
> > > west-coast warehouse was out of stock so it would be drop-shipped from
> the
> > > east-coast warehouse (in NJ). I emailed him back and said that I
> couldn't
> > > wait that long (I'm in Seattle) because I had to do the job that
> weekend
> > > (heater core/blower fan replacement). He told me that the parts had
> > > already
> > > shipped so I should wait for the shipment, return it to him and he
> would
> > > issue a full refund. He even offered to send me a pre-paid USPS
> shipping
> > > label.
> > >
> > >
> > >
> > > Long story short my ever-efficient wife sent the parts back "return to
> > > sender" which caused them to be returned to NJ and not to Scott. I
> emailed
> > > him to confirm his receipt and that is when we discovered that the
> parts
> > > had
> > > gone back to NJ instead of OR. I got an email from Scott at 10pm that
> > > night
> > > saying that he had left email for his salesperson to check to see if
> they
> > > could locate the parts but he wasn't hopeful. The next email I got from
> > > him
> > > stated that he was issuing me a full refund even though I totally
> goofed up
> > > the shipment.
> > >
> > >
> > >
> > > He definitely went above and beyond for me and I will continue to do
> > > business with him and I highly recommend others use him. He is a
> WorldPac
> > > dealer so he has a great selection and he even does free ground
> shipping on
> > > orders over 50.00.
> > >
> > >
> > >
> > > Cheers,
> > >
> > > Chris Perry
> > >
> > > 89 90q
> > >
> > > _______________________________________________
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> > >
> >
> >
> >
> > --
> > * -Brian*
> > [blinders off&ear <http://208.53.138.125:8068/>plugs out]
> > _______________________________________________
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> > http://www.audifans.com/kb/List_information
>
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