[s-cars] Dealer crunched my wife's head

[Richard Molk]

Newest update to the dealer crunched my wife's 95 S6 head when he
changed the timing belt:

After the letter to the dealer, the troubleshooter they have called me
to say they are fine with waiting for a third party to handle the
situation. In with the letter I sent them was the copy of my complaint
sent to DMV department of Dealers and Repairers. So I assume Hoffman
Audi is prepared to just let it all sit until the DMV looks into it,
instead of working it out. Interestingly, I have not heard a word from
the owner, Bradley Hoffman, although I have repeatedly asked him to
call me. Has anyone else ever had this type of situation?

I talked to Audi USA again today and happened to get the same person I
spoke with originally. She was very concerned, and offered to contact
the dealer again in a effort to get this over. Obviously, her first
contact with them did not do the trick. She essentially said Audi is
powerless if it is not a warrantee situation.

My wife is really mad!

It is also funny to me that they are unconcerned about the two audis I
own, coupled with the four audis owned by the friends I have sent over.
Gratitude does not go very far.

I suspect if I tried to get a "channel three on your side" reporter
involved, they would turn it into a commercial.

Getting depressed in Hartford,

Rich Molk