[s-cars] Fwd: Dealer killed my car?

[Chad Tobin, UrS4/S6 Technical Editor]

Hey Guys,

  Here's an interesting story. I e-mailed this guy and told him to seek
legal advice and that his engine is indeed an interference fit. He says the
dealer is Hoffman Audi. He told the service manager to keep the car but
don't touch and have the owner call him on Monday. Are any of you East
coast guys familiar with this place? I think it's in CT. I know there are
some decent dealers out there but I really hate hearing stories like this.
Anybody have some advice as to what this guy's options are. I'm sure this
dealership is incapable of fixing the car especially if head work is
involved.

Chad Tobin
UrS4/S6 Technical Editor
S-CARS.ORG

> From: Richard Molk
> To: Chad.Tobin at s-cars.org
> Subject: Dealer killed my car?
>
> Hello Chad:
>
> I have a '95 S6 with nearly 90K miles that I took to the dealer for
> routine service last week. He recommended a new timing belt, which I
> figured was a good idea for the number of miles. Never had any problems
> with the car.
>
> Needless to say, nothing is easy. The car was not ready at the end of
> the first day, despite the promise. They told me it took three hours to
> get the pulley off the water pump, and three more to remove the crank.
> I asked why in the world they tried to remove the crank, and got the
> uh,uh, oh the crank pulley.
>
> Car was promised for the next day, again not ready. This time, when I
> arrived at the dealer to pick it up, they said there was a major
> problem. When they finished the work and started it up, it knocked
> severely. I immediately asked if it was an interference fit motor, and
> they said uh, uh, uh, no.
>
> Now for the question, Is it an interference fit, so that my valve train
> and possibly my pistons and head are ruined?
>
> Thanks,
> Rich Molk
>
>