[s-cars] Warranty Coverage Question - Unhappy Ending
James Murray (LMC)
James.Murray at ericsson.ca
Thu Oct 31 15:29:05 EST 2002
So what would this guy say to a late model car owner that doesn't have Fuel
Injection System, but a Carburator type system (throttle body etc.) ? This
is simply a naming convention... I would argue that the Throttle Position
Sensor is part of the Fuel management system on the basis that the throttle
position sensor (TPS) provides throttle opening information to the ignition
(and fuel injection system if equipped). TPS information is used to adjust
the ignition to the best timing.
The throttle position sensor (TPS) is a rheostat. It is supplied w/ a
voltage that the computer uses as a reference. As the throttle is opened,
the rheostat
causes the electrical resistance to change, which in turn causes the voltage
to change (remember Ohm's Law: V=IR, where I equals current). So, the
computer continuously gets a changing voltage which it uses to determine the
position of the throttle.
So it is a named covered item, it just depends on your naming convention?
/J.
-----Original Message-----
From: Bruce Mendel [SMTP:brucem105 at comcast.net]
Sent: October 31, 2002 2:26 PM
To: Raymond H. Tomlinson
Cc: s-car-list at audifans.com
Subject: [s-cars] Warranty Coverage Question - Unhappy Ending
OK, I spoke with the claims supervisor at Heritage Claims, the
administrator
for the Accel warranty.
He has both an initial position and a fallback position.
Initial - The TPS is a sensor in the emissions system. Therefore, it
is not
covered.
My response: I basically convinced him that it is not an emissions
component, since Audi says it is not, their dealers say it is not,
and the
manual says it is not. It is in the fuel system according to Audi.
He says
GM, Ford, and everyone else consider the TPS to be in the emissions
area,
but kind of shrugged when I told him Audi does not.
Fallback: Once I semi-convinced him it's in the fuel system and not
emissions, he said that the contract is inclusive, and since the TPS
is not
a named covered item, it is not included in covered items.
My Response: I told him it is a sensor in the fuel injection system
according to Audi, and that his contract says that fuel injection
sensors
are covered. Again, he said Audi calls it a TPS, not an FIS, so
since it is
not named and is not actually called a Fuel Injection Sensor, it is
not
covered. If Audi called the part a Fuel Injection Sensor, they'd
cover it,
but TPS's are not covered since they are not named
Sh*t.
Bruce
Paying for a TPS, dammit
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