[s-cars] Paint woes

[serge]

I'm with Dave on this. To paint a surface, it must be properly prepped. That
means a least scuffing up the surface, usually done with a DA sander. A very
small amount of feathering and the rock chips are gone. If the chips are
still visible, I would be concerned about the surface prep, and thus paint
flaking off in the future. just my $.02


Serge Filanovsky

95 S6 Avant




> Dave,
>
> I would love to agree with you but I can't.
> That is body work...minor body work yes but body work.
>
> They are only paid to repaint the body, not repair it.
>
> But doing business this way is also very STUPID!
> Good customer service (and business) would be to say "hey they
> insurance
> company won't pay the extra $xxx to repair these chips, would you like
> to pay it and have it done now, or just have us paint over them?"
>
> This way the customer is informed, has a choice, and provides the shop
> with a little more business.
>
> Just had my car completely repainted, btdt..
>
> Chris
>
>
> --- Dave Burig <dburig at igsenergy.com> wrote:
>> Absolutely inexcusable.  Talk to the owner and ask him if you can
>> borrow a
>> magnetic sign that you can stick in the side of the car that says,
>> "paintwork by XYZ body shop."  If it were his car, how would the
>> paintwork
>> have been done?
>> How did they prep the fenders before painting them, and did anyone
>> think to
>> say "Hey this is going to look like sh!t when it's done, we may want
>> to call
>> the owner and see what he thinks."
>> I've never seen a shop do that before.  Fixing the chips that you are
>> painting over is part of the job.  Period.
>>
>> DB
>>
>> -----Original Message-----
>> From: s-car-list-admin at audifans.com
>> [mailto:s-car-list-admin at audifans.com]On
>> Behalf Of Aaron
>> Sent: Tuesday, November 04, 2003 6:39 PM
>> To: Audi - Scars
>> Subject: [s-cars] Paint woes
>>
>> Hi all,
>> So I finally get a call from the body shop to come and check out the
>> repair before they finish assembly.
>> Replaced hood,bumper trim,grill, radiator and air cond condenser due
>> to
>> a loony stuffing her trailer hitch into my grill.
>> Repaint hood, bumper, bumper trim and blend paint onto front fenders
>> -
>> reassemble with new grill etc.  Her insurance covered it.
>> The bummer is the cheap SOB's did not bother to fill the rock chips
>> on
>> the parts they did not replace.
>> So now I have a new hood and bumper trim and painted over chips on
>> the
>> fender flares and bumper.
>> It really bums me out as it would only have been a little extra work
>> to
>> make it perfect.
>> The body shops comment, " The insurance will never pay to fix the
>> chips
>> as they were already there.  You should have told us you wanted them
>> fixed and paid extra  etc etc"
>> My comment - you have 3/4 of the front of the car (hood) perfect like
>> new and the rest done totally half assed with  painted over rock
>> chips.
>> Im bummed and kick myself for not following the work more closely.
>> Anybody been through this sort of thing before?
>> Damn it never ends
>> Aaron T
>>
>>
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