[s-cars] I will NOT buy MORE UNDERTRAY Hardware!

[David Giannandrea]

First complain to the Service Manager.
Second get the mechanic's name and NEVER let him work on your car again.
Third, if First & Second do not solve the issue, never use that shop again!

Dealer mechanics are too busy gaming the shop rates to do a good job unless
you demand it. Independents rely on customer satisfaction and a more
attentive to the customer. You're paying. Demand it.

Also, you need to know you are entitled to: Ask for the senior mechanic and
demand only his services. After all, you're paying $100/hr you should get a
$100/hour mechanic, not a trainee. Indicate you can wait for his
availability.

David G.