[urq] My troubles with Stebro continue

[Gaidos, A]

Not a bad point. I'm pretty pissed about the whole thing. Usually when an
order gets screwed up the people are apologetic and strive to make right.
I'm not getting that impression in this case....


-----Original Message-----
From: urq-bounces at audifans.com [mailto:urq-bounces at audifans.com]On
Behalf Of John Koenig
Sent: Friday, November 12, 2004 4:46 PM
To: urq at audifans.com
Subject: Re: [urq] My troubles with Stebro continue


I think you've got a fine case for voiding the credit card charges on the
whole damn thing -- you ordered a set of complimentary parts, not just the
bits you actually received.  Let him worry about how to get half the system
back and start over.

Just a thought...


----- Original Message -----
From: <a.j.gaidos at comcast.net>
Subject: RE: [urq] My troubles with Stebro continue


> No apology needed. In general Canadians are great and the women friendly.
I don't know if stopping in would do any good. I've already contacted my
card company to try and reverse charges - at least for the rear section I
never received. This was not a great week and this was not a great way to
end it....
> Anton

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