[urq] Letter to Audi : first try, the parts...

[DGraber460 at aol.com]

>"It looks like we're in agreement about the requirements ...  "availability" 
at a "reasonable" >price.  There is always the option of  the factory 
relinquishing responsibility to some other >group, but it seems  to me the chances of 
the responsible organization being viable long >term  would be better if it 
were supported from the factory.  Isn't there already  some sort of >Audi 
Heritage organization?


I have been reading this thread with some curiosity.
My guess is that all listers at some time or another have posted their  
dismay about "having" to interact with "the stealer/dealer" from time to  time.
Why then are we crying about wanting more parts from them?
What we want is OE quality parts from a quality supplier that actually  CARES 
_and_ prices their product with the "cost +" as opposed to captive  market 
mentality. That may be a tall order if not totally impossible especially  
considering our production numbers.
I for one feel that it is still worth a shot to push for manufacturer  
support. All they can say is no. At the very least- force them to say  it publicly 
and repeatedly! Then the public record is clear.
As a previous ABS (Audi Brand Specialist) I had these same conversations  
with our regional Audi reps on several occasions, and got the very same (almost  
verbatim) response.
Auto sales is a very "Hero to Zero in 24 hours or less" business. We need a  
power broker somewhere in the hierarchy of the vertical structure that  
understands big picture and sees satisfied owners as valuable.
I'm not optimistic, but my activist side wants to at least cause  them as 
much consternation as they have caused us.
 
Dennis
Denver