[Vwdiesel] Bad oil change experience.

[Bryan Belman]

And we are nothing but a "service oriented" country
anymore, after most all manufacturing has moved over
sees.  Sad, truly sad.  I think we have all seen this
from time to time over the years.

If the Delo was synthetic, did they show you the
plastic jug?

Bryan

--- Chris Jude <vegbenz300 at gmail.com> wrote:

> Oh geez. <<begin rant>>
> I learned today why I've been doing my own oil
> changes these last 4 years.
> I just moved this week and needed to get the old
> Audi an oil change, but
> have no drip pan, and little time the next couple
> weeks.  So I got a quote
> for a Mobil 1 oil change at the 'Grease Monkeys'
> down the street.  The price
> wasn't much more than what I'd pay for the oil,
> filter, and a drip pan
>  so I went for it today after work.  I'd sold myself
> on getting a synthetic
> oil change for the Audi, as I'd noticed it hadn't
> been burning or dripping
> much oil between changes.
> I asked the first guy i talked to if they had Mobil
> 1 15w-50, he didn't know
> and asked the crew leader, who assured me they did. 
> I said, great, and went
> to wait in the waiting room.  When i set up my
> ticket in the office I again
> mentioned I wanted the full syntetic, Mobil 1 15w-50
> or 15w-40.  Once my car
> came up I had a clear view of the pit, and noticed
> as they started putting
> in the Mobil 1 5-30w.  I went out and told the guy
> that was the wrong oil,
> that I wanted 15w-50, Mobil 1.  He said alright, and
> the crew leader came
> over, drained the oil, and got the guy set up and
> started putting Delo
> 15w-40 in the car.  I thought, "maybe they're
> flushing the car before they
> put in the real stuff?," but then noticed they were
> putting in another
> quart.  I asked the crew leader why they weren't
> putting in Mobil 1, and he
> said they were.  I told him that was Delo, not mobil
> 1, and that I could buy
> the delo for $10 a gallon at Schucks...  He told me
> they didn't have that
> weight (15w-50), but that the Delo was a full
> synthetic.
> The argument went on, though we both remained
> friendly.  I really try not to
> be 'that guy', arguing with service employees, but I
> was feeling pretty
> pissed about my car!  I asked to not pay for a
> synthetic oil change, as I
> wasn't getting synthetic oil.  He complied, but I
> was still pissed about
> them almost putting the entirely wrong weight oil
> in.  I talked with the
> manager, who continued to maintain that Delo was
> full Synthetic, and they
> hadn't gotten their full Mobil 1 order.
> I ended up asking if I could come back for a
> synthetic oil change when they
> got some oil in.  The manager said he'd get the oil
> tomorrow.
> <<end rant>>
> 
> Sorry for the long post,  I guess I'm just amazed at
> how frustratingly easy
> it is to get such bad service.  And it's a big
> reminder for why I try to do
> all my own maintenance.  I guess I'll need to go
> ahead and buy a new drip
> pan...
> 
> 
> thanks for the free therapy,
> chris
> seattle, wa
> 1980 Audi 5000S
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Bryan Belman, Pt Pleasant, NJ
04 Jetta Wagon TDI PD, 100hp, 5sp   -- running :)
82 Diesel Westy 1.9NA               -- running :)
92 Jetta 1.6 Eco-Turbo Diesel       -- running :)
90 Audi 200, 2.2L Turbo FWD         -- stripping for parts now :(
70 Type 1 stock Beetle              -- Not running well :(