[Vwdiesel] The tale of the bad glow plug or VW mechanic aren't the only clueless ones!

[Arkady Mirvis]

If  mechanic in Germany will do what the the story below is describing both 
the customer and the service manager upon seeing the madness will at list 
throw out and at most suffer nervous breakdown.
----- Original Message ----- 
From: <dieseltdi at verizon.net>
To: "VW diesel mail list" <vwdiesel at www.audifans.com>; "VW TDI Mail List" 
<vw-tdi at yahoogroups.com>; "Audi-VW-diesels Mail list" 
<audi-vw-diesels at yahoogroups.com>
Sent: Tuesday, December 29, 2009 7:48 PM
Subject: [Vwdiesel] The tale of the bad glow plug or VW mechanic aren't the 
only clueless ones!


> This is a cautionary tale of incompetence by a "trained" dealer
> mechanic but not one from VW!!!  The Saturday before Christmas, the
> wife's 3.0 CRD Grand Cherokee threw a CEL.  A quick check with a
> scanner indicated #2 glow plug fault.  Seeing as the car is still
> under warranty, I took it to the local Dodge/Chrysler/Jeep dealership
> here in Grapevine, TX.  Sure enough (and seemingly to their surprise)
> it was a burned out glow plug.  It was quickly replaced and the GC was
> returned.  Almost immediately I noticed that the glow plug light now
> cycled twice - one when the key was first turned on and then again
> after the car started but no CEL.  The car was parked until the
> Wednesday before Christmas when the wife called to tell me that as she
> started the car, it threw the CEL again.  Saturday, I returned the car
> to the dealer and the interesting circus began.  First they replaced a
> "intake manifold heater" but the CEL returned, then they removed the
> glow plug harness, tested and reinstalled it, CEL returned, then they
> pulled and tested the glow plug module and found that it was
> internally shorted, so they replace it, but still CEL returned.
> Finally they removed the #2 glow plug again and found that it was
> shorted out (can we say torqued too tight during installation!) and
> that was what shorted out the glow plug module.  Took them 4 days and
> 2 trips to the dealer and a bunch of parts to find out that the
> original replaced glow plug was damaged during the install causing a
> cascade of failures.  Point of the story, it isn't just VW mechanics
> that are clueless and dependent on only what the computer tells them.
> Oh well, car runs great now and so far no CEL but we will see tomorrow
> morning when we are supposed to have snow on the ground again.  Hayden
>
> " Those who are willing to sacrifice Liberty for Security, deserve
> neither Liberty nor Security."  Ben Franklin
>
>
> Visit my website at:  http://mysite.verizon.net/resosxp8/mydieselpages/
> Proud owner of:
> 2007 Jeep Grand Cherokee CRD, K&N Filter
> 2004 Jetta GL PD TDI, Inmotion Tuning Stage 1 Tuning, K&N Filter,
> ScanGauge II
> 1968 Beetle, my latest project, watch for details
> And many, many, many VWs; from a 1946 Beetle (13 Beetles total), to
> Vans (5 - 3 splitties, 2 bay window (both were campers), 1 Vanagon
> Westy, Rabbits (3), Karmen Ghia (1), Jettas (7), Passats (2), Dasher
> (1), New Beetle (1), and Rabbit Pickups (3) most now gone but not
> forgotten.
>
>
>
>
>
>
>
>
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