I didn't get hardcopy ... I bought a fiche reader instead. I was not able to find one of the large format readers that are required, but I make do with a small format reader and put the fiche in upside-down. Since I bought mine I have seen fiche readers that can rotate the image. I have seen fiche printers in the library ... still small format fiche though. Steve Buchholz s_buchho@kla.com