Re: Help: stripped lug bolts

[Stef <stagnaro@mail.sdsu.edu>]

the last time I got tires put on my Audi, the center cap from the wheel 
was on the floor on the front passenger side.  I went to put it back on 
thinking, "THEY MUST HAVE JUST FORGOT" or something silly like that.  
Surprise! it wouldn't stay on!!!  Hmmmmm.  Thats odd, it was fine when I 
brought it in...to make a long story short, I marched back in for some 
answers....which I got, and they were very similar to what the dealer 
told you about the bolt.
They took the centyer cap off and the little retaining clip just fell 
off.  FELL OFF?  yeah, it was just sitting there in the rim.---Right.  
Regardless of what happened, I told them it didn't fall off when *I* was 
working on the car, and I expect my car to be in the same or better 
condition than when I left it with them.  They grumbled a bit, but two 
weeks later I picked up a new center cap, complements of the shop.

Sure they claim they weren't responsible, but they are, don't let them 
get away with it.  You are already paying them for the tires and labor, 
why should it cost *you* if they damage your car?
> >
> > I just returned from having new tires installed and the dealer handed me a
> > lug bolt with the bill. The threads were clean as a whistle; he claims they
> > didn't strip the rotor when they installed the wheel but they couldn't get
> > it to tighten.
> >
> > What can I do short of purchasing a new rotor to remedy my situation?
> >
> >
> >
> >