Re: last minute questions and Linda

[rjandrew@post.cis.smu.edu (R Justin Andrews)]

> 
> Agreed.  Everyone has a tough day.  Especially Linda.  She's shorthanded and
> gets an awful lot of stuff thrown at her and she tends to get a bit short.
> On ocassion, I've asked her if it would be better for her if I called back a
> bit later.  Sometimes the response has been "Yes, please".  Give her a bit
> of slack and sometimes some sweet talk.  She needs it sometimes.
> 
> At 10:27 PM 10/4/96 -0400, you wrote:
> >hey bud, lighten up...we all have an off-day sometimes...
> >> Dan wrote:
> >> 
> >> >The delay is because my mechanic couldn't make it, and also because
> >> >Linda shipped me the wrong CV boots.  She blamed it on the supplier
> >> >but seemed to be taking it out on me.  She's been very curt
> >> >lately, prefacing any conversation with "You've got 5 seconds".
> >> >Anyone else getting this treatment?
> >> 
> >> Dan, 
> >> 
> >> Linda was very curt with me just yesterday!  I called looking for a part,
> >> with the part number I might add, and for some reason the PN I obtained
> >off
> >> the part did not come up on her computer.  I was more than sure that the
> >> number I gave her was the correct one stamped onto the part.  She
> >couldn't
> >> find it, yelled "...HOLD ON", put down the phone and I heard her say
> >> "F$%K....I DON'T _NEED_ THIS SH&T RIGHT NOW..."  
> >> What kind of treatment is this?!?  I almost said "...sorry for trying to
> >do
> >> business with you.." but didn't.  She eventually found a different
> >number,
> >> told me that the number I gave her was incorrect, and then said bye in a
> >> nice sort of way.  I immediately went out to my car to see if I really
> >> needed new glasses...I do not; the PN I gave her was %100 correct.  Sure,
> >> PNs get superseded but give me a break...
> >> 
> >> I'm not gonna put up with crap like this trying to buy parts for my Audi!
> >> If I really wanted grief I would just go down to the local dealer!  
I know, I recently purchased a few parts for my different cars, A asked for
CV boots for an '83 5KT and struts for a '86 5KS and a fuel pump for a 200. 
She sent me CV boots for a VW rabbit, overcharged and when I questioned
her why she said "Oh, they must have been in the wrong bin." WHAT?! 
don't you check the P/N on the box before shipping it?
I received struts that weren't even close to right but...
I at least got the part I needed the most, the Fuel Pump
Good Job Linda, one out of 3...
Oh, and my brother had to send back a part for his 90 3 times to get the
correct one?? 
Sorry Linda, I'm going elsewhere for my parts for now on.

Rich Andrews
rjandrew@post.cis.smu.edu